Xoom Review: International Money Transfers & FX

Did you know the world of sending money overseas is full of digital activities happening every second? Xoom catches the eye in this busy space. It’s a part of PayPal and handles many transactions every day. My time using Xoom has shown me how important it is to understand its services for anyone moving money worldwide.

After PayPal took over in 2015, Xoom began serving more than 160 countries. It helps people pay bills, recharge phones, or send money to family overseas. But the costs can sometimes be high, despite the fast service. That’s why looking closely at what Xoom offers and how it compares to others is crucial.

Choosing the right service means weighing up convenience, cost, and speed. will take a closer look at Xoom, exploring its strengths and weaknesses in international money transfers. Let’s dive into the details of what Xoom offers, including its fees and other key points.

Introduction to Xoom and Its International Money Transfer Services

I’ve used digital ways to send money across borders, seeing big changes over time. In the early 2000s, sending $200 to Latin America cost almost 10%. Now, Xoom, part of PayPal, has made it cheaper1. They’ve changed the game for international transfers, making it easy and affordable.

When PayPal bought Xoom in 2015 for about $1.09 billion2, it was a big deal. This showed PayPal was serious about global transfers. Xoom then pushed older services to cut their fees. Its services like Xoom Bill Pay are now affordable, costing about 2.87% per transfer1. This is below the UN’s goal for 2030.

Using Xoom to send money costs about 3.93% on average. This is way less than the global average of 7.45%. Moving to digital transfers saves money for both the sender and the receiver1. This move has already saved people $21 billion.

In 2016, immigrants sent more than $600 billion back home. These funds are vital for many countries. For example, money sent to Mexico in 2015 was more than its oil revenue1. Also, over 40% of Somalis depend on this money every day.

Using Xoom to send money from the U.S. to over 160 countries has saved a lot. Between 2008 and 2015, saving on fees to India, Mexico, and the Philippines added up to $1.2 billion1.

Year Average Cost of Sending $200 with Traditional Services Average Cost with Xoom Services Total Estimated Annual Savings
Early 2000s ~10% N/A N/A
2008 ~10% N/A N/A
2015 ~7.4% ~2.87% – 3.93% $1.2 billion (US to India, Mexico, Philippines)
2016 N/A N/A $21 billion in digital remittance savings

PayPal, Xoom’s parent company, showed strong numbers in 2023. It made US$29.77 billion in revenue and had a net income of US$4.246 billion2. But PayPal is about more than just profits. In 2020, they dedicated $530 million to help Black-owned businesses and minority areas in the U.S.

Overall, Xoom has brought huge financial and social benefits for global money transfers. As our economy gets more digital, Xoom keeps making cross-border payments easier and cheaper. This helps individuals and communities worldwide.

Who Should Use Xoom for Global Money Transfers

Xoom is great for people from all over the world. It’s perfect for those needing to send money quickly to countries like Italy, Germany, France, and Australia3. Xoom is useful for expats, families, and businesses. It lets you send anywhere from $10 to $2,999 in one day3.

Ideal Xoom Users for Global Transfers

Xoom stands out by updating transactions immediately via texts. It also supports 16 languages4. In the U.S. and Canada, help is available in English, Spanish, and Filipino. This support is crucial for solving any transfer issues4.

Xoom is mainly for bill payments in Central America. It handles payments for utilities like water and electricity in this area4. As a PayPal service, it’s very secure. Xoom promises your money gets where it needs to go or you get your money back3.

Xoom’s fees vary from $2.99 to $3.99, depending on several factors. This includes where you’re sending money, like $200 to Mexico4. Xoom competes well in the global money transfer field. It offers cash pickups and secure transactions, making it a top choice for many4.

Understanding Xoom’s Features and User Experience

I often use financial services and I think highly of Xoom’s innovative features. These options let you transfer money easily, pay bills, and reload phones5. It’s part of PayPal’s 25-year journey in global trade, offering fast and reliable services. Plus, when you fund transfers through PayPal USD, you don’t pay extra fees5.

Using Xoom feels powerful. Its design makes things simple. I like sending money across about 160 countries without extra fees. This is much cheaper than the global average cost of 6% for sending $200 reported by the World Bank5. Such cost efficiency makes the experience better and keeps customers coming back.

Xoom isn’t just for traditional money moves. Through PayPal, it lets you get into virtual currency, licensed by New York’s Financial Services5. Even though Hawaii and some places limit PayPal’s crypto services, it shows Xoom is looking forward.

Feature Description User Benefit
Money Transfers Send funds internationally. No Xoom transaction fees to approximately 160 countries5.
Bill Payments Pay international bills with ease. Fast and seamless transactions.
Phone Reloads Top-up prepaid mobile phones abroad. Convenient for supporting family and friends.
Cryptocurrency Activities Engage with virtual currencies. Licensed financial ventures with established regulations5.

The Xoom app makes handling money easy, whether on mobile or the web. It’s great for both new and experienced tech users. With its smooth operation and cost-effective ways to send money, Xoom stands out5.

Comprehensive review of xoom for foreign exchange and transferring money internationally

As someone who regularly looks into international money transfer options, I’ve found Xoom to be a standout choice6. It’s a PayPal service that reaches over 160 countries worldwide. What makes Xoom appealing is its fast service. Money can move across borders in minutes, unlike traditional transfers that take much longer76.

When reviewing Xoom, the difference in fees caught my eye. Using a bank for international wires typically costs about $447. Xoom, on the other hand, mixes a 5% fee with a set currency charge6. While it might look expensive at first, it proves cost-effective when you factor in the speed and convenience76. Competitors like Wise offer low fees, around $6.42, without limiting how much you can send in most scenarios7.

Xoom prioritizes its users with an easy-to-use website and mobile app. This ensures you can manage your money moves from any location6. They’re also clear about their fees and rates before you make a transfer. This transparency builds trust and helps users make smart financial choices6.

Now, let’s look at some numbers to see how Xoom compares in the world of money transfers:

Service Provider Fee Maximum Transfer Amount Transfer Speed Available Countries
Xoom 5% + Fixed Currency Fee $2,999 – $50,000 Within minutes to 1-2 business days Over 160
Wise Average $6.42 No limit in most cases 1-2 business days 70
MoneyGram $1.99 with debit card $10,000 Next business day 36 Online
Wire Transfer (Banks) Around $44 Varies ($1,000 – No limit) Next business day N/A

In a market with many choices, no one provider is the best at everything78. Whether it’s about the cost, speed, or where you’re sending money, each person’s needs are different8. My review shows Xoom is great for those who want quick, clear, and easy ways to send money abroad6.

Choosing the right money transfer service means looking at cost, reach, and how fast it moves your money. For people like me weighing these factors, Xoom offers a strong option. It has the modern features we all need for our financial transactions76.

Xoom international money transfers review

Xoom’s Transfer Speed: Analyzing Delivery Times

Sending money across borders often, I value transfer speed and money transfer efficiency highly. Xoom has been a notable player since 2001, known for fast delivery times. They aim to transfer within minutes910. Yet, speed varies by country, currency, and choice of payment9.

Xoom prides itself on a 90% customer satisfaction score9. This shows their promise of trust and safety. They send money to over 150 countries, offering various delivery methods9.

Looking into money transfer services helps us know what to expect. Fees, for instance, can range from $0 to $59. Xoom is upfront about their verification process too. It requires a valid ID and bank statement9.

  • Delays in transfers getting refunded shows Xoom’s dedication to service9.
  • Their 24/7 customer service is there for any questions or issues9.
  • Xoom also provides a low minimum transfer amount of $10, suitable for both small and big transactions910.

In today’s fast-moving world, providers need to offer both speed and quality. Xoom stands out with high app ratings, including 4.8 from over 700,000 on the App Store9. These figures, including a Trustpilot score of 4.4, show customer satisfaction9.

Service Feature Ratings & Satisfaction Level Impact on Transfer Speed
App Store Rating (Dec 2020) 4.8 (701.2k ratings) Indicates high user approval of app performance, likely including speed and ease of transfer
Google Play Store Rating (Dec 2020) 4.8 (97,385 ratings) Suggests similar satisfaction with app functionality on an alternative platform
Customer Satisfaction 90% Reflects overall service satisfaction, including efficient delivery times
Trust & Security 90% Essential for ensuring quick and safe transactions
Delivery Options Bank transfer, door-to-door, bill pay, mobile top-up Diverse options imply different speeds to match customer needs

Xoom’s features, like app usability and customer support, make transactions smooth. Knowing these details helps manage our expectations and picks the best service for our needs.

Service Flexibility: Paying Bills and Reloading Phones with Xoom

My experience with Xoom has been a mix of ease and limits. Xoom is great for paying various bills easily. However, its services are not available everywhere. They only cover a few countries, which might not work for everyone.

Xoom Bill Payment and Mobile Reload

The prepaid mobile reload feature, though, is truly impressive. Thanks to DT One, Xoom lets users top up phones in many places worldwide. This wide reach shows Xoom’s effort to cater to global user needs.

For anyone wondering about availability, Xoom’s bill service mainly covers Central America. Below is a table showing where you can use these services. It gives a clear view of Xoom’s flexible options.

Service Countries Available
Bill Payment Guatemala, Honduras, El Salvador, Nicaragua, Mexico, Panama, Vietnam, Philippines
Prepaid Mobile Reload Global (with DT One partnership)

I hope users find Xoom’s services useful. Especially the prepaid mobile reload for connecting to financial duties easily, regardless of where you are. The bill payment service may have its limits. But, it still helps many handle their bills without hassle.

The Cost-Effectiveness of Using Xoom for Money Transactions

The World Bank’s Q3 2023 report shows sending $200 costs over 6% globally11. But Xoom’s fees can be lower when using PayPal or a U.S. bank account. This makes transferring money through Xoom a great value11.

Xoom’s PayPal USD option shines for its low cost in sending money worldwide11. It offers transfers to about 160 countries without Xoom’s fees. This is ideal for those looking for value and savings11.

However, when sending money in other currencies, Xoom adds a currency conversion cost11. This extra fee is something to keep in mind. It’s crucial in understanding your transaction’s full cost11.

To get the most from Xoom, knowing these details is key11. Choosing the right funding method makes a big difference. It can turn your transfer from average to outstanding in saving costs11.

Navigating Xoom’s Platform: Ease of Use and Access

Getting to know Xoom’s platform makes sending money easy. Its user-friendly design stands out. Plus, with top app ratings of 4.8/5 on both iOS and Android12, your phone becomes a powerful tool for money transfers.

Xoom is great for small or big transfers, starting at just $1012. It connects you to over 160 countries12, proving its wide reach. This makes it a strong choice for worldwide money sending.

But, there are fees starting at $4.9912 and currency exchange rates to consider. By taking time to understand these, you can make smarter money choices.

Xoom keeps your personal and financial info safe with strong encryption12. Remember, for bigger transactions, you’ll need to provide more details12. This helps keep everything in line with financial rules.

Choosing how to fund your transfer is easy with Xoom. Options include bank, debit or credit cards, and PayPal balance12. Yet, some places might have longer wait times for fund delivery12. Think about this when speed is key.

Xoom lets you do more than just send money. You can also pay for utilities, insurance, and loans in some countries12. And the good news is, receivers don’t need a Xoom account12. This makes things simpler for everyone.

In summary, using Xoom is usually straightforward. Although, if you’re new, there might be a slight learning period. Learning how it works and its fees is worth it for a smooth, secure, and helpful service.

Xoom’s Customer Support and Resolution Process

Every time I contact Xoom customer support, I am met with a positive experience. They answer quickly, and having support in many languages helps a lot. Handling money transfers across countries could be tricky, but they keep it straightforward.

They deal with all sorts of questions fast. To me, good customer support means I can trust them more. Xoom makes me feel safe doing money transactions because they’re so reliable.

  1. Contacting Customer Support
    • Email questions get detailed answers, making complex issues easier to understand.
    • For immediate help, their phone support is quick and efficient, which is impressive.
  2. Understanding the Resolution Process
    • When there’s a glitch in a transaction, Xoom guides you on how to fix it smoothly.
    • If things don’t go as planned, they reassure you that they’re looking for solutions.
  3. Service Guarantee and Secure Transactions
    • Secure transactions are at the heart of Xoom, showing they care about safety and reliability.
    • Their service promise eases worries. If problems occur, they make sure to resolve them well.

Xoom’s support is not just for solving problems. They also teach you about their site. This help makes complex things much simpler. They are also great at explaining fees and how everything works.

Knowing Xoom’s expert help is just a call away calms me, especially for important money moves. Their top-notch support and problem-solving make them stand out. This confidence in getting help anytime is priceless.

Comparing Xoom to Other Money Transfer Competitors

money transfer comparison

As someone who often uses and studies money sending services, I’ve seen the unique pros and cons of each. When looking into money transfer comparisons, it helps to know the details of each service. This knowledge is crucial for picking the best way to send money across borders. Xoom stands out in the crowded field of remittance, often compared to others to see how it measures up.

Remitly is popular, with 3 million users globally13. In comparison, Xoom helps over 1.5 million people worldwide13. Xoom’s service reaches over 160 countries, while Remitly covers 5713. This makes Xoom a better choice for those needing to send money to many places. Yet, both have similar fees, with costs between 0.4% to 3%13.

Looking at Xoom vs competitors and weekly limits, Xoom varies. Express transfers cost from $4.99 to $99.9913. Venmo allows up to $60,000 per week after verifying your identity14. This makes Venmo appealing for sending large amounts. Google Pay, however, is best for quick, small transfers, letting verified users send up to $5,000 weekly14.

Xoom benefits from PayPal support, allowing transfers up to $60,000 with a $10,000 limit per transaction14. Zelle also shines, backed by over 2,000 banks14. But Samsung Pay Cash “lite” accounts face strict limits on transactions14. This could limit those looking for freedom in how much and how often they send money.

Service Global Reach Weekly Limit Fees Notable Feature
Xoom 160+ countries Varies $4.99 to $99.99 per transaction International bill pay
Remitly 17 countries N/A 2% + fixed service rate 3 million customers
PayPal 200+ markets $60,000 Varies PayPal backing
Google Pay US-centric $5,000 Free Easy integration with Google services
Venmo US only $60,000 Free to 1.9% + $0.10 Social transactions

In the world of remittance services, it’s crucial to match your needs with what’s available. From Apple Cash’s 1.5% instant transfer fee14 to Cash App’s $250 initial limit14, balancing costs, limits, and reach is key. For a thorough look at sending money, including detailed comparisons of fees and services, check out Bankrate’s guide here.

The Verdict: Weighing the Advantages and Disadvantages of Xoom

I’ve looked closely at Xoom’s services to see their good and bad sides. Xoom’s pros and cons are key to understanding its value. Thanks to its PayPal roots, it offers secure transactions with a money-back promise. This gives users confidence in making international payments. Also, Xoom lets some transactions happen without any fees, which saves money.

But, there are some issues with Xoom too. Its strong security checks, although important, can slow things down. This might bother some users who need fast transactions. Even so, Xoom’s great customer service and many delivery choices make it a strong option. It offers a wide range of solutions for sending money across borders.

After reviewing everything, Xoom is a dependable choice, in my opinion. The decision depends on what each user needs and likes. People must think about if Xoom’s offerings are worth the possible slow-down caused by security measures. Knowing this, they can choose wisely. Xoom’s big impact and reliability in the market are its strong points.

Source Links

  1. https://www.paypalobjects.com/digitalassets/c/website/marketing/global/shared/global/media-resources/documents/digital-remittances.pdf
  2. https://en.wikipedia.org/wiki/PayPal
  3. https://www.investopedia.com/articles/personal-finance/020615/xoom-101-how-do-xoom-money-transfers-work.asp
  4. https://www.forbes.com/advisor/money-transfer/xoom-review/
  5. https://www.prnewswire.com/news-releases/xoom-enables-paypal-usd-as-a-funding-option-for-cross-border-money-transfers-302107920.html
  6. https://www.linkedin.com/pulse/xoom-money-transfer-complete-guide-tebid-beltus-34kyf
  7. https://www.bankrate.com/banking/international-money-transfer/
  8. https://money.com/best-ways-to-send-money-internationally/
  9. https://www.transferly.com/send-money-with-xoom/
  10. https://www.nerdwallet.com/article/banking/xoom-money-transfer-review
  11. https://financialit.net/news/foreign-exchange/xoom-enables-paypal-usd-funding-option-cross-border-money-transfers
  12. https://www.fool.com/the-ascent/personal-finance/xoom-review/
  13. https://www.ftknowledge.com/remitly-vs-xoom/
  14. https://www.bankrate.com/banking/best-ways-to-send-money/
Britt Bowen
Britt is a New York City-based writer specializing in personal finance. An alumna of New York University, she leverages her academic background and deep understanding of the industry to deliver accessible financial advice. Britt's articles empower readers to take control of their finances through effective budgeting, saving, and investing strategies. Her clear, practical insights make her work indispensable for individuals seeking to navigate the complex financial landscape with confidence and achieve their long-term monetary goals.
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