The Royal Bank of Scotland (RBS) offers many ways to send money across borders. This review will look at what they provide, the costs, and how well they work. RBS has a daily limit of £10,000 for mobile banking and more for premium customers. Yet, customer opinions on RBS’s international services are mixed.
This review aims to summarize these views. It will help you see how RBS compares to others in sending money abroad.
When we check out RBS, we need to focus on their fees. These can be from £0 to £30, depending on where you send the money. Also, the times to send money the same day are important. For standard payments, it’s 2:00 PM, and for urgent ones to Europe, it’s 1:30 PM.
For more details, you can compare RBS with others. Visit this guide to see how they compare.
Overview of Royal Bank of Scotland’s International Transfer Services
The Royal Bank of Scotland (RBS) has a variety of international transfer services. These services support many currencies and are good for both personal and business use. People can use the RBS global payments platform to send and receive money easily across borders.
The bank offers important bank services for international deals. But, it has gotten bad reviews for its customer service. Many are unhappy with the digital help, like the Cora chatbot, which often can’t solve their problems.
Customers also worry about the fees for transfers. While the rates are competitive, hidden costs can surprise people. This makes the overall experience worse, affecting how happy customers are.
Customer reviews show that most people are not happy with the service. Only a small number gave it a high rating, with 82% giving it one star. Yet, some users like the service for making international transactions easy.
In summary, RBS has good international transfer services. But, how well these services work often depends on the customer support and how clear the fees are. This affects how happy and loyal customers are.
Review of Royal Bank of Scotland for Transferring Money Internationally
Looking at RBS customer reviews shows a big problem with their international money transfers. A huge 82% of customers gave them just one star. They often complain about bad customer service, like when they call or use chatbots.
Many people get stuck trying to fix problems while sending money abroad. This makes things even worse.
The RBS user experience survey shows that many customers don’t get their issues fixed. This makes them unhappy with RBS’s online banking. A lot of people say they had trouble with online services and didn’t get help in branches.
Even though some customers had good experiences with certain staff, the service is not always good. This is a big problem.
RBS’s average rating is just 1.61 stars out of 5. A huge 96% of reviews are negative. People complain about customer support, account closures, and problems with their digital banking. If you’re thinking about using RBS for international transfers, you should think carefully. Your experience might affect your decision.
Advantages and Disadvantages of Using RBS for International Transfers
When looking at Royal Bank of Scotland (RBS) for international transfers, it’s key to know the good and bad. RBS offers many account types and online banking features. They also provide discounts and 24/7 support. Yet, these benefits are often lost due to poor customer service and slow transactions.
Customers often give RBS low ratings, like 1.3 out of 5 on Trustpilot. They complain about the help they get during transfers. This shows a big problem with RBS’s service.
Users also find the digital tools for international transfers to be lacking. They face high fees and no customization for big companies. This leads many to look elsewhere for better service.
Compared to Wise and Currencies Direct, RBS falls short. These banks offer better experiences and support. This makes them popular choices for international transfers.
In conclusion, RBS has good points for international transactions. But, users should think about the service quality and downsides. It’s smart to check out other banks like Wise and Currencies Direct for a better fit.
